Elder Friendly® Businesses: Overview and How to Find Them
What are the benefits to the Older Customer?
What are the benefits to the business?
How do I become an Elder Friendly® Certified Business?
How do I become an Elder Friendly® Business evaluator?
How can I bring Elder Friendly® Business to my Community?
Frequently asked questions for businesses
Download the Portland area directory (PDF)
Elder Friendly® Business Certification
Overview
The Elder Friendly® Business Certification program educates and helps businesses better serve customers. Being Elder Friendly means being customer friendly. The program works with the business to help it pass certification. It is an opportunity for businesses to best serve their older customers and a way for older customers to frequent businesses that care about their needs.
Want to know what it means to be an Elder Friendly Certified Business? 
Check out this video from ShowMePortland.tv
How do I find an Elder Friendly® Certified Business?
Elders In Action certifies businesses in Clackamas, Multnomah and Washington County, Oregon and Clark County, Washington. There are four ways to find an Elder Friendly Business.
- Searchable online directory
- A printed Directory is distributed through the 4 county area. . If you would like a copy of our directory contact 503-235-5474
- Elder Friendly® decal can be seen at the entrance of a certified business.
- The Elder Friendly® Business logo posted on the businesses website

